Professional Technical Support : 1 hour
What it provides
Assistance during Installation and initial setup
Configuration review and problem analysis
Repro steps and log review for troubleshooting
Advanced geometry repair when automatic fixes are not sufficient: not-watertight meshes, inverted normals, duplicate faces, self-intersecting faces, non-manifold edges/vertices, zero-area (degenerate) triangles, open boundaries, inconsistent winding, intersecting shells
Key points
No subscription : pay-as-you-go
Guaranteed first response within 8 hours after ticket submission
Time spent is deducted from your support balance
Electronic communication (email/remote)
Platform support
Windows only (10–11)
Linux and macOS planned for Q1 2026
Notes
Custom development or new feature requests are out of scope and can be quoted separately.